Terms of Service

Last Updated: August 30, 2026

Welcome to Polrensa.

These Terms of Service govern your use of polrensa.shop and purchases made through our online store.

By visiting our website or placing an order, you agree to these Terms.

Products and Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing, and availability.

Actual product colors or appearance may vary slightly because of lighting, manufacturing variations, or differences between device displays.

We reserve the right to modify or discontinue products where permitted by applicable law.

Prices

Product prices are displayed on our website and may change from time to time.

Applicable shipping charges, taxes, and discounts will be displayed during checkout where appropriate.

Orders

Submitting an order does not guarantee final acceptance.

We may cancel, refuse, or limit an order where reasonably necessary, including cases involving suspected fraud, payment authorization problems, product availability issues, pricing errors, or inaccurate customer information.

If an order is canceled after payment has been collected, an appropriate refund will be issued.

Payments

Customers must provide accurate billing and payment information.

Payments are processed through Shopify and/or supported payment providers.

Available payment methods will be displayed during checkout.

Order Processing

Orders are generally processed, packed, and prepared for shipment within:

1–3 business days after your order is placed.

Business days generally exclude weekends and applicable public holidays.

Shipping Fees

Our standard shipping rates are:

Orders of $39.99 or more — FREE SHIPPING

Orders below $39.99 — $2.99 SHIPPING

Delivery times vary depending on the destination country or region.

For additional information, please review our Shipping Policy.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers must contact Polrensa Customer Service and receive authorization before sending any item back.

Customers are responsible for approved return shipping costs unless otherwise required by applicable law.

Customer Information

Customers are responsible for providing complete and accurate shipping, billing, and contact information.

If you notice an error after placing your order, please contact us as soon as possible.

Intellectual Property

Unless otherwise stated, content available through our website, including text, graphics, branding, images, and layout, is owned by or licensed to Polrensa and may be protected by applicable intellectual property laws.

Unauthorized commercial reproduction or distribution is prohibited.

Prohibited Uses

You may not use our website for unlawful activities, fraud, infringement of intellectual property rights, distribution of malicious software, unauthorized access to systems, interference with website security, or submission of intentionally false information.

Third-Party Services

Our website may use services operated by third parties.

Your use of third-party websites or services may also be governed by their respective terms and privacy policies.

Disclaimer

We make reasonable efforts to provide accurate and reliable products and services.

Nothing in these Terms excludes or limits consumer rights or warranties that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted under applicable law, Polrensa will not be responsible for indirect, incidental, special, or consequential damages arising from use of our website or services.

This provision does not apply where liability cannot legally be limited or excluded.

Changes to These Terms

We may update these Terms periodically.

The latest version will be published on this page.

Contact Us

Polrensa
Website: polrensa.shop
Email: dannibaby0424@outlook.com