Privacy policy
Privacy Policy
Last Updated: August 30, 2026
This Privacy Policy describes how Polrensa ("Polrensa," "we," "us," or "our") collects, uses, and shares personal information when you visit, make a purchase from, or otherwise interact with polrensa.shop.
Information We Collect
Depending on how you interact with our store, we may collect personal information including your name, email address, telephone number if provided, billing address, shipping address, order information, transaction information, customer service communications, IP address, browser information, device information, and website activity.
Payment information may be processed directly by Shopify and supported payment providers. Polrensa does not necessarily receive or store your complete credit or debit card information.
How We Use Your Information
We may use personal information to process payments, fulfill orders, arrange shipping, provide order notifications, manage returns and refunds, provide customer support, prevent fraud, maintain our website, analyze store performance, provide advertising or marketing where permitted, and comply with applicable legal obligations.
Shopify
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer products and services online.
Shopify may process certain personal information in connection with your use of our store according to its applicable privacy practices.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to support website functionality, shopping cart features, analytics, fraud prevention, advertising measurement, and personalization.
Where required by applicable law, customers may be provided with options to manage certain cookie or privacy preferences.
Sharing Personal Information
We may share personal information with service providers when reasonably necessary to operate our business, including Shopify, payment processors, fulfillment providers, shipping carriers, analytics services, fraud-prevention providers, customer support providers, and advertising platforms.
We may also disclose information where required by applicable law or legal process.
Marketing Communications
If you subscribe to promotional emails, you may unsubscribe at any time using the unsubscribe link included in those communications.
You may still receive transactional emails relating to your orders, payments, shipping, refunds, or customer service requests.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain transaction and business records, prevent fraud, resolve disputes, and comply with legal obligations.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information.
You may also have rights relating to certain forms of targeted advertising, selling, or sharing of personal information where applicable.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
International Customers
If you access our store from another country, your information may be processed in jurisdictions where Shopify or our service providers operate.
Applicable international data-transfer requirements will be handled in accordance with relevant law.
Children's Privacy
Our website is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe personal information has been improperly provided by a child, please contact us.
Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our business practices, services, or legal requirements.
The latest version will be published on this page.
Contact Us
Polrensa
Website: polrensa.shop
Email: dannibaby0424@outlook.com